KWSP deserves a pat on its back for efficiency but there is still room for improvements
I have on three ocassions applied for withdrawals of my Employee Provident Fund (EPF) or Kumpulan Wang Simpanan Pekerja (KWSP). The first one was for the initial deposit towards the purchase of my house and the last two were to reduce the balance of my housing loan with the Bank.
In all three occasions, I am very happy with efficiency of KWSP’s services. The staff were very helpful and friendly and delivered what they promised. My first two applications were approved within 2-3 weeks and the last one approved within 3 weeks due to a lot applications after KWSP allows yearly …read more

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