AirAsia delay compensation policy is good yet funny
The latest AirAsia compensation policy for delayed flights is really the proof of AirAsia’s leading position when it comes to travel products innovation. While Tony Fernandes deserved to be congratulated for this possibly 1st-in-the-world compensation policy for delayed flight, the manner it compensated its passengers is, to say the least, funny and does not make sense, at least from my point of view.
Why compensate using e-vouchers and then force the passengers to buy more products and services from AirAsia? Wouldn’t it be better to provide cash? For all you know, one would not want to fly AirAsia ever again after being delayed for more than three hours in the first place, so in this case cash would be more appreciated. The time limit of 3 months imposed on the e-voucher is also ridiculous. Tony is not only forcing the poor passenger to buy more products and services from AirAsia, but also forces them to do that within 3 months of their last terrible delayed-flight with AirAsia.
And three days to get the compensation? Another ridiculous way to execute an otherwise excellent policy. Why can’t AirAsia give the compensation upon landing of the delayed flight? So easy right?
Come on Tony, you can do better than this. Pay cash, forego the time constraints and compensate them instantly upon landing…. only then AirAsia and you are really innovative in the true sense.
Now everyone wants to be delayed for more than three hours on AirAsia…. (pun intended)!!
Tags: AirAsia, Tony FernandesRelated Stories
POSTED IN: Travel
0 opinions for AirAsia delay compensation policy is good yet funny
No one has left a comment yet. You know what this means, right? You could be first!
Have an opinion? Leave a comment: